Cats Cradle Policies

BOOKING A SUITE AT CAT’S CRADLE

    • ALL BOOKINGS require a 50% deposit to hold the reservation. The deposit is non-refundable if the reservation is cancelled less than two (2) weeks before drop-off.
    • Any change to shorten the stay must be provided at the time of drop-off or the full reservation time will be charged.

DROP-OFF AND PICK-UP

    • Cat’s Cradle is open Monday-Saturday 7am-noon and 4pm-7pm
    • Drop-off/Pick-up outside of normal hours is subject to a $40.00 fee and is subject to our availability

WHAT TO BRING

    • Copies of vaccination history – an up-to-date copy must remain at the kennel
    • Cat’s regular dry and/or wet food to maintain diet (please only bring enough for the boarding stay)
    • Necessary medications and instructions (medications not given on food are subject to a $10/day fee – we no longer give any medications via injection)
    • At least two towels, blankets, or cat beds from home to make your cat more comfortable
    • Cat’s Cradle provides food and water bowls and all litter supplies

HEALTH AND VACCINATION REQUIREMENTS

    • All cats must be at least 10 weeks old 
    • Cat’s Cradle has the right to refuse any cat that shows signs of upper respiratory illness unless accompanied by a written note of explanation by a vet within 48 hours of arrival.
    • Cat’s Cradle requires proof of current vaccinations administered at least ten (10) days prior to boarding:
      • Rabies and FVRCP
    • All cats must be flea and tick-free
    • All cats six months or older must be spayed or neutered

SAFETY

    • All cats must arrive in a carrier that remains at the kennel
    • Only cats from the same household may stay together – this prevents injury and the potential spread of illness
    • All kennel surfaces are disinfected between guests (including boxes and scoops)
    • Food dishes are washed and disinfected daily
    • Cat’s Cradle uses walnut shell/corn mix litter
    • Kennel is sound-monitored overnight and owner lives on the premises

(704) 771-6052 | 10031 Idlewild Rd. Matthews, NC 28105 catscradlecharlotte@gmail.com

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